LEGAL & PRIVACY · UPDATED 25 OCTOBER 2026

Clear information.
Accountable software.

Haven Home Solutions (Pty) Ltd builds and operates focused software products. This page brings together our website terms, privacy information and routes for questions or complaints.

Which document applies?

The company website provides product information and enquiry links. Enclave has its own product terms and privacy notice. A community pilot or subscription also needs an agreed written scope, authorised community representative, data-processing responsibilities and service arrangements. An enquiry or a public page does not create a paid subscription.

Company and contract details

The product operator is Haven Home Solutions (Pty) Ltd. Website: havenhomesolutions.co.za. Contact: help@havenhomesolutions.com. Before entering a paid agreement, request the verified company registration, office-bearer, business and service-address particulars, full pricing and contractual schedule. No payment is collected on this website.

Privacy and requests for records

For access, correction, deletion, an objection, an account concern or a request for the applicable records-access procedure, email Haven privacy support. Tell us which product and community your request concerns and how to contact you. We will verify your authority before sharing private records. Do not send passwords, pass secrets, identity documents or another person’s guest list with the initial request.

A Haven PAIA manual and named Information Officer details have not yet been published here. This legal page is not a substitute for that manual. You may also use the Information Regulator’s PAIA guidance and forms or raise a privacy complaint with the Information Regulator.

Report a concern

For a suspected exposure or incorrect access, contact Haven security support with a brief description and time. Do not test another person’s account or send exploit payloads or private records by email. For immediate danger, contact your community security team or emergency services directly.

Updates and your rights

We date material document updates and keep product information aligned with enabled features. Mandatory consumer, privacy and other legal rights are not excluded by these pages. Community procedures and signed agreements require their own review; a published notice is not a certification of compliance.